Online and Hybrid Teaching and Learning: Enhance Effective Student Engagement and Experience

The COVID-19 pandemic has had an unprecedented impact on the global higher education system, where many universities have adapted to online and hybrid teaching and learning. They continue with some activities on campus, particularly laboratory-based teaching, but some content is delivered remotely. Significant adjustment to traditional face-to-face student engagement activities is crucial for the success of online and hybrid teaching and learning. This paper investigates the student engagement and experience in these environments. Engaged students are more likely to reach their full potential academically, and this paper identifies the areas for enhancement to student engagement activities. A survey was conducted (in Sri Lanka) to identify students' perceptions of engaging in activities during online and hybrid delivery. The results of the study illustrate a significant student engagement in learning whereas a pessimistic perception towards the transition to a completely online setting.

Rethinking Assessment: The Future of Examinations in Higher Education

The global higher education landscape is significantly impacted as a result of the COVID-19 pandemic and the majority of the universities now follow an online or hybrid mode of delivery. This presents substantial challenges for universities, particularly to conduct examinations, as traditionally most exams were conducted physically on campus. During the first wave of the pandemic, many universities had no option and were forced to move online in a very short period of time, causing universities also to conduct exams online without transforming pedagogy and the structure/s of closed-book exams. Inevitably, in non-proctored and unregulated examinations, this allowed room for students to collaborate and share material during online exams without being noticed by an invigilator as in the case of physical exams. Online exams, also leave room for students to find information online which made preventing plagiarism a significant challenge. This paper investigates the practices used in both closed-book and open-book exams and identifies the challenges associated with the transition to online exams. It also identifies potential ways forward for future online exams, while minimizing opportunities for students to collaborate, plagiarise and use online material. The findings of this study reveal that online examinations affect teachers and students differently: while teachers have mixed feelings about online exams, students are anxious about their grades and the technical hassle they experience in online exams. While viva has emerged as a popular form of alternative assessment, students still feel the need of returning to physical exams. None of the teachers who participated in this study discussed a psychosocial approach to education and exams in this pandemic. We conclude this study on the note that there is a need for the collaboration of social scientists, psychologists, psychosocial specialists, educationists, and humanities scholars/humanists for better educational policy and pedagogical practices during the pandemic.

Happy Sustainability: A Future Quest for More Sustainable Universities

For decades, sustainability researchers have tenaciously insisted on transforming higher education institutions into more sustainable and inclusive campuses. Yet, as the 2030 agenda seems unlikely to be achieved, universities are struggling to meet the fourth Sustainable Development Goal (SDG 4) before the 2030 deadline. In addition, the post-COVID-19 era demands quality and inclusive education that entails care for students experiencing high stress levels. So far, most of the significant achievements are within the environmental or economic dimensions of sustainable development, but strengthening the social dimension is still one pending task. The importance of happiness to sustainability initiatives on campus, and beyond, deserves further research. To this end, this article offers insights into incorporating the sustainability–happiness nexus into sustainable universities to enhance the social dimension of sustainability. COVID-19 reminds sustainability academics and stakeholders that teaching technical and scientific knowledge is necessary to become more sustainable. Still, it is not sufficient to achieve the goals in the 2030 agenda. Providing inclusive and sustainable quality education will be reached when more sustainable universities consider happiness the ultimate goal of human development.

Mentoring and Coaching as a Learning Technique in Higher Education: The Impact of Learning Context on Student Engagement in Online Learning

Coaching and mentoring has been regarded as one of the key learning techniques in the modern learning environment in the recent past. With the swift shift in the higher education sector to a more digitally driven learning environment, limited research has evaluated the impact of coaching and mentoring on student engagement in online learning. This study aimed to evaluate the impact of coaching and mentoring on enhancing student engagement in the higher education sector. The study applied a combination of quantitative and qualitative methods of data collection, where the primary data were collected from 120 respondents via a questionnaire and 20 in-depth interviews, covering undergraduates through a simple random sampling technique. The data analysis showed that the mentor’s ability to facilitate learning and encourage mentees to be focused on their goals were the most significant factors that affected student engagement in online learning. In total, 43% of the respondents extremely agreed that they are willing to recommend their colleagues to receive the service of a mentor to help them reach their optimum potential in an online learning environment. The findings of the study recommend that the higher educational institutes should administer a sound mentoring process that meets the ethical backgrounds to consistently support the continuous improvement of the students in an online learning environment to enhance their engagement in learning activities.

Undergraduate Students’ Device Preferences in the Transition to Online Learning

The global higher education sector has been greatly affected by the COVID-19 pandemic, and the mode of delivery has transformed into a blended learning mode of delivery or fully remote mode. Online delivery significantly demands reliable and stable internet access and technology, at both the lecturer’s and students’ ends. This paper investigates the challenges and barriers to accessibility of technologies used for remote delivery of learning and teaching. The paper also investigates key digital skills students need to help them develop and enhance their technology literacy. A survey was also conducted among 555 university undergraduate students to identify their choice of device to connect to remote learning during the transition to online learning. It was revealed that students used laptops and smartphones considerably and least relied on desktop computers. The results indicate the significance of a device’s portability, built-in network hardware and cost. Further, it identifies the impacts of accessibility of educational technologies on students’ learning experience.

Learning Remotely during a Pandemic: Are Students in a Developing Country Fully Equipped with Tools for Swift Changes?

Many higher educational institutes are forced to the online mode of lecture delivery without fully understanding students’ perspectives of remote study during COVID-19, and the resource limitations of students to engage successfully in remote learning. The present study aimed to understand this gap and the students’ perspective. We collected and analysed the devices, which used by the students to connect to remote learning in a developing country. It was found that the majority of students are dependent on the laptop-smartphone combination to engage in remote learning, particularly the students in rural areas. The results highlighted the importance of smartphones in the online learning experience, considering their affordability, relatively long battery life, inbuilt internet capabilities, and portability. Although students indicated their willingness for remote learning, they clearly recognised the need for face-to-face teaching return to avoid some of the challenges and disadvantages they face as a part of remote learning.

Academic Standards and Quality Assurance: The Impact of COVID-19 on University Degree Programs

COVID-19, caused by a member of the coronavirus family of viruses, has spread to most countries around the world since it was first recorded in humans in China in late 2019. Closing universities and cancelling all face-to-face activities have become a COVID-19 inevitable reality in many parts of the world. Its impact on university programs, particularly to maintain academic standards and quality assurance procedures, has become significantly more challenging and complex. New ways of working digitally, to minimize disruption to daily operations, have also led to enormous anxiety and uncertainty within the student population, and meeting students’expectations has also become significantly more difficult. This paper reviews actions taken by universities to safeguard high academic standards and quality assurance procedures during this time and appraise the challenges and impacts on students’academic performance.

Online Delivery and Assessment during COVID-19: Safeguarding Academic Integrity

Globally, the number of COVID-19 cases continues to rise daily despite strict measures being adopted by many countries. Consequently, universities closed down to minimise the face-to-face contacts, and the majority of the universities are now conducting degree programmes through online delivery. Remote online delivery and assessment are novel experiences for many universities, which presents many challenges, particularly when safeguarding academic integrity. For example, invigilated assessments, often considered as more secure, are not an option given the current situation and detecting any cheating would be significantly challenging. This paper reviews assessment security in the digital domain and critically evaluates the practices from different universities in safeguarding academic integrity, including associated challenges.

Online Delivery of Teaching and Laboratory Practices: Continuity of University Programmes during COVID-19 Pandemic

A great number of universities worldwide are having their education interrupted, partially or fully, by the spread of the novel coronavirus (COVID-19). Consequently, an increasing number of universities have taken the steps necessary to transform their teaching, including laboratory workshops into an online or blended mode of delivery. Irrespective of the measures taken, universities must continue to maintain their high academic standards and provide a high-quality student experience as required for delivery of learning outcomes associated with each degree programme. This has created a challenge across the higher education landscape, where academics had to switch to remote teaching and different approaches to achieving laboratory delivery. As a result, students have not been receiving face-to-face teaching, and access to laboratory facilities has been limited or nearly impossible. This paper reviews numerous approaches taken by universities to deliver teaching and laboratory practices remotely, in consideration of the COVID-19 pandemic, whilst also considering the potential impacts on the student learning experience. This review is primarily focused on the fields of engineering, science and technology, based on published literature including books, reviewing web-based provision of selected universities, institutional and national policy documents.